The Client Success Manager is responsible for day-to-day client relationships.
Blue Acorn maximizes online revenues for leading B2C and B2B brands. We develop and optimize eCommerce sites with solutions that are tailored to deliver results. We specialize in change; whether it is a radical website change or incremental improvements. For all onsite needs, our integrated team of designers, developers, and optimizers work together to deliver engaging shopping experiences for our clients.
We're passionate about technical excellence and pushing the boundaries of our platforms. We also share an unfaltering desire to learn and help others. If this sounds like you too, come join us and become an industry leader in the eCommerce space!
Responsibilities and duties:
The Client Success Manager is responsible for maintaining day-to-day client relationships. They price and submit requests to the project manager, handle disputes, validate requests, and ensure that deliverables meet expectations. They constantly look for new ways to improve our services, drive core KPIs, and provide business value for their clients. In short, they obsess over a client’s business and do all they can to find solutions that accomplish key objectives and grow business.
Skills you have or things you have done:
What will impress us:
Looking for flexibility, work/life balance, great benefits, supportive team, and a chance to improve yourself everyday? Like the sound of building solutions for clients like YETI, Rebecca Minkoff, Everlast, Ticketmaster and Le Creuset? Want to work in a modern office in a historical city, just minutes from the beach?
We focus on happy clients and happy employees