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eCommerce Business Analyst

Company overview

Come to work at one of the most recognized eCommerce agencies in North America! Our team employs powerful software that attracts brands such as Metallica, Ticketmaster, and Le Creuset. Experience with such clients and our highly-skilled team will benefit your career no matter what path you choose. Some have gone on to found start-ups, others have enlisted at major companies like Google, Salesforce, and Disney, and many have blazed a trail at Blue Acorn. If you’re looking for your next challenge, take a look at the job posting below!

Our need

The eCommerce Analyst (Business Analyst with eCommerce focus) is responsible for identifying compelling strategies and solutions for our clients that help to deliver bottom line results and master the on-site experience. 

Responsibilities and duties

(S)he works with clients to understand their business goals and constraints and delivers solutions to achieve their stated business outcomes. (S)he evaluates existing eCommerce applications to identify areas of improvement and identifies program enhancements and modifications. (S)he investigates and corrects program-related problems. (S)he leads planning and shaping of business requirements documents and development work to deliver eCommerce solutions for clients that meet their business needs, through interfacing with clients, vendors, and technical resources. (S)he delivers training to clients and other key stakeholders. Duties include:

  • eCommerce solutions
  • Technology evaluation

Skills and qualifications

  • 2+ years relevant experience in eCommerce
  • Experience in the Salesforce Commerce Cloud (Demandware) or Magento platforms
  • Bachelor's degree in Business Administration, Marketing, eCommerce or related subject preferred
  • Project planning and shaping
  • Exceptional multi-tasking and context switching 
  • Creativity and innovation skills
  • Advanced knowledge of eCommerce strategies
  • Advanced knowledge of commerce operations management
  • Advanced relationship, collaboration, and communication skills
  • Technical, business, leadership, and financial acumen
  • Measurement and analytics skills
  • Presentation skills
  • Data analysis and reporting
  • Basic skills in Google or other comparable analytics platforms 

What will impress us

  • Experience working at a professional services company
  • Experience with Magento and Salesforce Commerce Cloud platforms


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